Privacy Policy

Thank you for visiting the online store of Dr.Layla Dawood Al-Onaizi Polyclinic. Your privacy is important to us, and we are committed to safeguarding your personal data. Please review our Privacy Policy to understand how we collect, use, and protect your information.

1. Data Collection and Usage

We collect personal information only when necessary for transactions or services you request. By visiting our store or using its features, you agree to the terms outlined in this policy.

Types of Data We Collect:

Personal Details: Name, gender, date of birth, email address, phone number, delivery address, and billing information.
Transaction Details: Payment information, purchase history, and account preferences.
Optional Data: Information shared during surveys or for marketing purposes.

How We Use Your Data:

To process your orders and manage your account.
To communicate with you about your transactions or respond to inquiries.
To send updates about products, offers, or services (with the option to opt-out at any time).
To improve the functionality and personalization of our online store.

We may share your data with trusted third parties (e.g., shipping companies or payment processors) to fulfill your orders, always adhering to strict confidentiality and security measures.

2. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience by:

Remembering your preferences, such as saved items in your cart.
Tracking website performance and user engagement anonymously.

You can disable cookies in your browser settings; however, certain features of the website may not function optimally. By continuing to use our site, you agree to the use of cookies as described.

3. Data Security

We implement robust security measures to protect your data, including:

Secure storage of your information on encrypted servers.
SSL (Secure Socket Layer) encryption for payment transactions.
Regular audits and firewalls to prevent unauthorized access.

Despite these measures, no system is completely secure. We encourage you to safeguard your passwords and avoid sharing sensitive information electronically without encryption.

4. Third-Party Links and Sharing

Our website may contain links to third-party sites. We are not responsible for the privacy policies or content of these external sites. Your data is shared with third parties only:

To fulfill orders or process payments.
To comply with legal obligations.
With your explicit consent.

5. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Withdraw consent for data usage where applicable.

To exercise these rights, contact our customer service team.

6. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Please review it periodically for updates.

By using our online store, you acknowledge and agree to this Privacy Policy. If you have any questions or concerns, please contact us at 920033217 or 0 138574040].