Loyalty Points:
What are loyalty points?
These are special points for customers that they can benefit from in their purchasing transactions.
How can I earn loyalty points?
Customers receive specific loyalty points when placing an order at Dr.Layla Dawood Al-Onaizi Polyclinic, and the order must be in the "Completed" status.
How can I redeem loyalty points?
Customers can redeem them when placing their next order on the payment page, where they will be clearly indicated as reward points.
Every 1000 points = 25 Saudi Riyals
Every 2000 points = 60 Saudi Riyals
Every 3000 points = 100 Saudi Riyals
Every 4000 points = 140 Saudi Riyals
Every 5000 points = 200 Saudi Riyals
For more details, please visit the Rewards Program page on Dr.Layla Dawood Al-Onaizi Polyclinic
Is there an expiration date for the loyalty points in the wallet?
Yes, the points are valid for a limited time, "1 year from the date of adding the points."
Can I exchange loyalty points for a monetary amount in the wallet?
Customers cannot exchange loyalty points for a monetary amount and can only use them when shopping on the website.
If my account is deleted, can I recover the loyalty points?
Loyalty points cannot be recovered in another account; each account has specific loyalty points.